Shipping Policy

At StudyCharts, we strive to provide a seamless and efficient shipping experience for our customers. Here are the details of our shipping policy:

1. Shipping Methods: We offer shipping services through trusted courier partners to ensure the reliable and timely delivery of your orders.
2. Processing Time: Once your order is received, it will be processed within 1-2 business days. Please note that processing time may vary during peak seasons or holidays.
3. Delivery Time: The delivery time depends on your location and the shipping method selected during checkout. The estimated delivery time is 5-7 business days.
4. Shipping Charges: Shipping charges are calculated based on the weight, dimensions, and destination of the package. The shipping cost will be displayed during the checkout process.
5. International Shipping: Currently, we only offer to ship within Gujarat. For international orders, please note that additional customs fees, duties, or taxes may apply. These charges are the responsibility of the customer and you have to email us first to check the availability.
6. Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on the courier partner’s website.
7. Incorrect Address: It is the customer’s responsibility to provide accurate shipping information. If you notice an error in your shipping address after placing the order, please contact us immediately. We will do our best to update the address, but we cannot guarantee that changes can be made once the order is processed.
8. Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer support team. We will work with the courier to resolve the issue and ensure you receive a replacement or refund, depending on the circumstances.

Please note that the shipping policy is subject to change, and any updates will be communicated on our website.